Your trust and satisfaction is our priority. If you are in any way unsatisfied with your order we will do whatever it takes to make it right. That is why your purchase is protected by our 110% Money Back Guarantee for 30 days on unopened items.
If you wish to return or exchange your order we will refund 100% of your money back, PLUS give you a 10% credit towards your next purchase. We value your trust in us and hope that your shopping experience with Superior Vacuums is a memorable one.
Vacuum Return Policy
Unless the product is defective upon receipt, we just ask that you return it in sellable condition:
- Working order,
- No foul smells/odors,
- No broken parts
- No missing pieces
We are unable to accept for return or exchange:
- Products considered abused by the purchaser including damage and foul odors
- Equipment used in the recovery of hazardous materials
- All electrical parts used for repairing equipment
Non-stocked special ordered items may be returned with a re-stocking fee equal to what it would cost us to send it back to our supplier. Call or email for details.
US Drop shipped Product:
Please Note Some Commercial Products have to be drop shipped from the US in which Case custom fee and duties would be paid by customer. 99 Percent of product is delivered from within Canada, Only specialty Product might be acquired directly from Manufacture in the US and we can't return it.