Shipping Information
Shipping & Delivery Policy
At Superior Vacuums, we are committed to processing and delivering your orders with efficiency and transparency. Please review the details below:
Order Processing
In-Stock Orders:
Orders available in stock are processed and shipped within one business day (daily by 3 PM EST, Monday to Friday).
Out-of-Stock Items:
For products not currently in stock, delivery lead times are determined on a case-by-case basis. We will update you with estimated dates as soon as possible.
Note:
All delivery timelines are subject to product availability and may vary during Canada statutory or Alberta holidays. Please refer to the following for details:
Delivery Methods, Tracking & Timelines
Shipping Methods:
All orders are shipped via Purolator, Canada Post, FedEx, or UPS.
Tracking:
Online purchasers receive a tracking number via email once the order is fulfilled and out for delivery.
Delivery Timelines (Within Canada)
Orders available in stock are processed and shipped within one business day (daily by 3 PM EST, Monday to Friday).
Alberta: 1–3 Business Days
British Columbia: 2–5 Business Days
Manitoba: 3–5 Business Days
New Brunswick: 4–7 Business Days
Newfoundland and Labrador: 5–8 Business Days
Northwest Territories: 6–9 Business Days
Nova Scotia: 6–9 Business Days
Nunavut: 6–10 Business Days
Ontario: 3–6 Business Days
Prince Edward Island: 5–8 Business Days
Quebec: 3–6 Business Days
Saskatchewan: 2–4 Business Days
Yukon: 5–8 Business Days
International Delivery
United States: 5–11 Business Days
Rest of the World: Delivery times vary based on country and location.
Delays & Updates
We strive to keep you informed at every stage of your order’s journey. In the event of any delays—whether due to:
- Drop shipping the product.
- Product not being available in stock.
- Partial deliveries.
- Weather conditions and other unforeseen factors,
We will update you promptly on your order status, including revised delivery dates or details regarding partial deliveries.
Shipping Costs & Signature Requirements
Free Shipping:
Free delivery is available for Canada and the USA on orders starting at $CA 89.99.
Calculated Costs:
For orders below this threshold, shipping charges are automatically calculated based on order size, selected delivery speed, and destination.
Signature on Delivery:
All high-value items and large boxes require a signature upon delivery to ensure secure receipt.